Job Title:
Sales Associate
Department:
Sales
Reports To:
Sales Manager
Job Summary – This position is responsible for selling new vehicles at dealership gross profit, volume, and customer satisfaction standards
Job Duties
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Sells and delivers a minimum number of vehicles per month.
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Writes complete sales orders and processes paperwork in accordance with dealership policies.
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Utilizes dealership sales control and follow-up systems.
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Attends product and sales training courses as requested by sales manager.
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Keeps up to date on new products and services within the industry.
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Satisfies the transportation needs of new-vehicle purchasers.
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Approaches, greets, and helps or direction to any customer who enters the dealership showroom or sales lot.
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Describes all optional equipment available for customer purchase.
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Offers test drives to all prospects, ensuring proper identification is provided.
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Exhibits high level of commitment to customer satisfaction.
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Keeps abreast of new products, features accessories, etc., and their benefits to customers
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Prepares sold vehicles for customer delivery prior to customer arrival.
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Delivers vehicles to customers, ensuring that each customer understands the vehicle's operating features, warranty and paperwork
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Schedules first service appointment.
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Attends sales meetings.
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Maintains high customer satisfaction standards.
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Maintains a professional appearance.
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Keeps work area clean.
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Other tasks as assigned.
Requirements
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Excellent ability to read, comprehend, write and speak English.
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Ability to effectively present information to clients
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Knowledgeable of equity and values
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Ability to write routine reports
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Ability to problem solve
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Ability to perform intermediate math.
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Ability to effectively present information and respond to questions from groups of managers, clients and the general public.
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Positive interpersonal skills and a strong work ethic.
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High school diploma, GED or one to three months related experience and/or training; or equivalent combination of education and experience.
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One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
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Two to four years related experience and/or training; or equivalent combination of education and experience
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Valid Driver's License