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Sales Associate

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Job Title: Sales Associate
Department: Sales
Reports To: Sales Manager

Job Summary – This position is responsible for selling new vehicles at dealership gross profit, volume, and customer satisfaction standards
Job Duties
Sells and delivers a minimum number of vehicles per month.
Writes complete sales orders and processes paperwork in accordance with dealership policies.
Utilizes dealership sales control and follow-up systems.
Attends product and sales training courses as requested by sales manager.
Keeps up to date on new products and services within the industry.
Satisfies the transportation needs of new-vehicle purchasers.
Approaches, greets, and helps or direction to any customer who enters the dealership showroom or sales lot. 
Describes all optional equipment available for customer purchase.
Offers test drives to all prospects, ensuring proper identification is provided.
Exhibits high level of commitment to customer satisfaction.
Keeps abreast of new products, features accessories, etc., and their benefits to customers
Prepares sold vehicles for customer delivery prior to customer arrival.
Delivers vehicles to customers, ensuring that each customer understands the vehicle's operating features, warranty and paperwork
Schedules first service appointment.
Attends sales meetings.
Maintains high customer satisfaction standards.
Maintains a professional appearance.
Keeps work area clean.
Other tasks as assigned.

Requirements
Excellent ability to read, comprehend, write and speak English.
Ability to effectively present information to clients 
Knowledgeable of equity and values
Ability to write routine reports
Ability to problem solve
Ability to perform intermediate math.
Ability to effectively present information and respond to questions from groups of managers, clients and the general public.
Positive interpersonal skills and a strong work ethic.
High school diploma, GED or one to three months related experience and/or training; or equivalent combination of education and experience.
One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Two to four years related experience and/or training; or equivalent combination of education and experience
Valid Driver's License
 

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